Top 5 SaaS Companies

Top 5 SaaS Companies

Since cloud computing has changed the business world, it is not surprising that software as a service (Saas) companies are rising in popularity. SaaS allows businesses to use needed software applications on demand. This allows most businesses to perform much more...
2019 Trends to Watch for in Customer Success

2019 Trends to Watch for in Customer Success

Software as a service (SaaS) is one of the biggest and most revolutionary changes to the digital market in years. SaaS allows smaller businesses to be more competitive in the larger market, in addition to the ability to update software regularly without having to buy...
Why Cloud Technology is Beneficial for Customer Success

Why Cloud Technology is Beneficial for Customer Success

The cloud is a haven of value for businesses, especially startups. Not only can it help you cut traditional costs in many ways, but the cloud can also improve your relationships with customers by allowing for 24/7 tech support, personalization, easy accessibility, and...
How Artificial Intelligence is Being Used for Customer Success

How Artificial Intelligence is Being Used for Customer Success

Customer success is recognized as a key driver for recurring revenue models. Through customer retention and revenue streams, customer success is proving to be a vital player that is fueling new artificial intelligence (AI) technology. Customer success is now...