How to Use Data to Tell if a Customer is Satisfied: Part One

How to Use Data to Tell if a Customer is Satisfied: Part One

Measuring customer satisfaction is crucial for any business who wishes to retain loyal customers that equate to higher customer lifetime value. Of course, a customer’s lifetime value cannot be measured solely by the number of their future purchases for there is the...
5 Ways Businesses Can Boost Customer Engagement

5 Ways Businesses Can Boost Customer Engagement

Consumers can be selective as far as following brands that appeal to them. Just because you’re not seeing much customer engagement with your brand, don’t assume the problem is with your products. In fact, the problem may only be a matter of adjusting how...
SEO Trends We’ll See in 2019

SEO Trends We’ll See in 2019

Search engine optimization, commonly referred to as SEO, changes so rapidly that it is difficult to keep up. With digital marketing becoming more important to businesses every day, SEO becomes all the more important. Here are some SEO trends to watch for in 2019....
Top 5 SaaS Companies

Top 5 SaaS Companies

Since cloud computing has changed the business world, it is not surprising that software as a service (Saas) companies are rising in popularity. SaaS allows businesses to use needed software applications on demand. This allows most businesses to perform much more...
2019 Trends to Watch for in Customer Success

2019 Trends to Watch for in Customer Success

Software as a service (SaaS) is one of the biggest and most revolutionary changes to the digital market in years. SaaS allows smaller businesses to be more competitive in the larger market, in addition to the ability to update software regularly without having to buy...