In business, building strong relationships is a crucial catalyst for success. There is a lot of truth to the idea that it is more important to know the right people, than to know the right things. So if you want to improve your ability to build relationships in your...
Customer service often determines a company’s success in its industry, as it is the driving factor behind customer satisfaction. In many cases, customer service is not enough of a priority and can cause customers to seek out the services or goods of competitors. If...
The SaaS industry has grown immensely in the last several years. As data centers have become cheaper, it is easier than ever before for companies to host their apps and data in the cloud. But the industry will undergo some major changes in the coming years. Here is...
Many companies hire salespeople to generate revenue, but the truth of the matter is that salespeople only fulfill leads. They don’t drive the true growth of a business. A happy customer equals a loyal customer, which is why many Software as a Service (SaaS) companies...
