Customer service is the face of every business. As a business, you should focus on empowering your customer service team and organizing them well to ensure that they perform excellently. A well-coordinated customer service team will most likely attract and retain...
Customer service often determines a company’s success in its industry, as it is the driving factor behind customer satisfaction. In many cases, customer service is not enough of a priority and can cause customers to seek out the services or goods of competitors. If...
