How to Get Customer Satisfaction Data Directly & Indirectly By far the easiest way to get information about customer satisfaction is to ask the customer directly. This is most easily done through surveys. The various surveys that can be employed in this regard are...
Software as a service (SaaS) is rapidly becoming the dominant model for enterprise platforms. SaaS certainly comes with a number of distinct advantages that traditional formats can’t match. The cloud makes it easier to adapt to the needs of customers, and it...
Customer Relationship Management (CRM) software has become an important tool for any business that is interested in managing its customers professionally. A significant number of companies, both small and large, have already acquired this software as it has proved...
