Great customer service leads to customer success. With how much the field is growing and with more leadership roles being created every day, knowing how to manage clients has become more important than ever. Here are some useful tips for higher-ups on how to make a...
Customer success is defined as the achievement of the goals and desired outcomes of a company’s clients, as a result of their interaction with the business. Savvy companies understand the importance of stressing customer success in order to both attract and...
