SEO Trends We’ll See in 2019
Search engine optimization, commonly referred to as SEO, changes so rapidly that it is difficult to keep up. With digital marketing becoming more important to businesses every day, SEO becomes all the more important. Here are some SEO trends to watch for in 2019....
Lily Nathanson, Customer Success Manager and Writer, Announces New Book
Lily Nathanson, of New York, New York, is happy to announce she is writing a new book. The book, which is a memoir paying tribute to her father, is a work in progress that shares her father's wisdom and insight. It has provided several therapeutic benefits for...
Top 5 SaaS Companies
Since cloud computing has changed the business world, it is not surprising that software as a service (Saas) companies are rising in popularity. SaaS allows businesses to use needed software applications on demand. This allows most businesses to perform much more...
2019 Trends to Watch for in Customer Success
Software as a service (SaaS) is one of the biggest and most revolutionary changes to the digital market in years. SaaS allows smaller businesses to be more competitive in the larger market, in addition to the ability to update software regularly without having to buy...
Why Cloud Technology is Beneficial for Customer Success
The cloud is a haven of value for businesses, especially startups. Not only can it help you cut traditional costs in many ways, but the cloud can also improve your relationships with customers by allowing for 24/7 tech support, personalization, easy accessibility, and...
How Artificial Intelligence is Being Used for Customer Success
Customer success is recognized as a key driver for recurring revenue models. Through customer retention and revenue streams, customer success is proving to be a vital player that is fueling new artificial intelligence (AI) technology. Customer success is now...
3 Ways to Market to Gen Z
There’s a lot of focus on millennials. Countless articles, research, and conversations pose the question of how to best reach them. However, millennials, who are between 18-34, are no longer the latest generation that businesses need to be marketing to. In fact, most...
Why Customer Success Will Drive Your Company Revenue
The vast majority of markets are very competitive. Your competitors are large multinational firms that have thousands of employees. Customers have a plethora of choice when selecting every product and service they use. There’s one big way you can compete though....
Vital Features all SaaS Applications Should Contain
Software as a service (SaaS) is rapidly becoming the dominant model for enterprise platforms. SaaS certainly comes with a number of distinct advantages that traditional formats can't match. The cloud makes it easier to adapt to the needs of customers, and it ensures a...
4 Essential Qualities of a Strong Leader
Leadership traits are desirable in every company and encompass many common skill sets that most employers look for on a resume. What determines strong leadership can be hard to pinpoint since many individuals have thoughts to what makes a great leader. Strong...